We have a limited inventory, so if the item is not in stock each part is manufactured separately and requires a two-week preparation window.

Warranty

Full warranty for all jewelry and settings for 1 year.

Cleaning and renewing at no cost with no time limit.

Warranty is valid only as long as the jewelry is reasonably maintained, and is invalidated in the event the jewelry is repaired by a party other than Romy Mercier Jewelry Store

Replacements & Returns

The jewelry can be replaced as long as it was unused, and in its original packaging within 14 days of receipt. We would be happy to offer you another piece of jewelry or store credit for future use

A monetary refund will be given within two business days of receipt

Does not apply to custom jewelry*
Return shipping of jewelry to the store in case of return or exchange will be done at the Customer's expense.